Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

London House, London Road , Bracknell, Berkshire, RG12 2UT
 
21,834 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of West Call Out of Hours
19th May 2024


[name removed] [name removed] was amazing, genuinely one of the best consultations I've had in years.

Suggested improvements
Long wait but it was Sunday night

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Respiratory Service
19th May 2024


The respiratory rehabilitation team have been very supportive

Suggested improvements
Nothing to comment on

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Nursing WAM
19th May 2024


Because the nurse was brilliant

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of West Call Out of Hours
19th May 2024


Prompt friendly service


Staff
Safe
Listening
Information
Involvement
Experience
 
Review of West Call Out of Hours - Children's
18th May 2024


We were greeted promptly and allowed entrants very quickly. The hospital was very clean and very welcoming. I was in for my 11-month-old son. He was very unwell with a chest infection. We were seen by a very professional doctor who was very kind and caring and he was giving very clear instructions and was very very patient. Really appreciate everything that the department has done for my son. Thank you so much for everything that you have done for us

Suggested improvements
We were greeted promptly and allowed entrants very quickly. The hospital was very clean and very welcoming. I was in for my 11-month-old son. He was very unwell with a chest infection. We were seen by a very professional doctor who was very kind and caring and he was giving very clear instructions and was very very patient. Really appreciate everything that the department has done for my son. Thank you so much for everything that you have done for us

Staff
Safety
Listened to
Information
Involvement
Experience
 
Review of Health Visiting Wokingham - Antenatal Adult
18th May 2024


Very informative session with practical advise and relevant support

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease of use
Experience
 
Review of Health Visiting Wokingham - Antenatal Adult
18th May 2024


Friendly welcoming lots of information easy to understand

Suggested improvements
Less hot

Staff
Listened to
Information
Involvement
Ease of use
Experience
 
Review of Berkshire Long COVID Integrated Service - Virtual Group
18th May 2024


[name removed] listens, has empathy and totally understands the Long Covid condition. His experience of working with Long Covid patients plus his own insight is invaluable and I totally respect his advice. He always give me new ideas and tools to try, and he does that with a clear view & focus on where I am at & what I need at the time. I cannot praise him highly enough. I have and am still struggled with the stressful/anxiety part of LC but [name removed] is giving me tools to help and I am using them & building them into my routine. I believe its ongoing and I have a long way to go but [name removed]s advice has made the journey a lot easier. Thankyou.

Suggested improvements
I am very happy with the LC unit and [name removed] talking groups and [name removed] one-on-ones. Maybe integrate more of the good learnings from the Royal Berks LC team into the 'living with' app. I believe that content is from King's College. Try to bring the 'living with' app up-to-date with learnings from [name removed] [name removed] e.g supplements and from other new ideas from the RBS LC groups learnings then you share your great work with more people.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Nursing WAM
18th May 2024


The district nurse was so empathetic, gave excellent care ..She was a wonderful nurse who gave re-assurance. Please come again!

Suggested improvements
The service and care could not have been better.

Staff
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Information
Involvement
Ease and Accessibility
Experience
 
Review of Health Visiting Wokingham - Antenatal Adult
18th May 2024


Brilliant presentation Erlleigh House was a good venue with free parking lots of information and we could stay behind and ask questions

Suggested improvements
No

Staff
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Information
Involvement
Ease of use
Experience
 
 
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Resources

Short link to review Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust: http://iwgc.net/eopsl